Small sessions. Bigger impact.
Improving Your Sensitivity Lunch Talk in Thailand
Help employees become more aware of how their words, actions and assumptions affect colleagues and workplace relationships.
A practical lunch talk for 1–25 participants, onsite, virtually or at an arranged venue.
Delivered privately for organisations in Thailand, this lunch talk runs from 30 to 120 minutes and can be adapted to your industry, team and workplace context.
- Duration30 to 120 minsFlexible timing
- DeliveryOnsite or virtual
- AudienceAll employee levels
- CustomisableTailored to your goals
- Group size1 to 25Participants per session
What is this lunch talk about?
Workplace sensitivity helps people recognise differences, understand emotions and communicate with greater consideration. This talk explores its value in everyday interactions.
Participants examine empathy, cultural awareness, personal biases and the verbal and non-verbal signals that influence communication.
Practical workplace scenarios show how sensitivity can reduce tension, encourage inclusion and strengthen professional relationships.
Why this matters at work
- Misunderstandings damage workplace relationships
- Poor communication increases team tension
- Exclusion reduces trust and collaboration
- Unchecked bias affects employee engagement
- Insensitive behaviour harms workplace culture
Common business problems
- Colleagues feel misunderstood or dismissed
- Cultural differences cause miscommunication
- Personal comments create workplace tension
- Quiet voices are overlooked in discussions
- Employees hesitate to raise concerns
Learning outcomes
- Recognise emotional and social cues
- Listen with empathy and understanding
- Respect different cultural perspectives
- Respond thoughtfully to sensitive issues
- Encourage inclusive workplace behaviour
Build a more considerate workplace
Help your people communicate with empathy, respect differences and build stronger relationships.
The 10-step guide
The 10 steps move from recognising personal impact to practising empathy, challenging assumptions and building inclusive workplace habits.
- 01
Recognise the value of sensitivity
Notice how actions affect others.
- 02
Listen with empathy
Ask open questions and acknowledge feelings.
- 03
Notice verbal and non-verbal cues
Observe tone, pace and body language.
- 04
Respect cultural differences
Check assumptions about different norms.
- 05
Include different perspectives
Invite contributions from quieter colleagues.
- 06
Address tension thoughtfully
Discuss concerns without blame.
- 07
Build psychological safety
Respond to concerns with respect.
- 08
Challenge personal biases
Notice assumptions before acting.
- 09
Practise considerate responses
Use respectful language in daily exchanges.
- 10
Apply sensitivity at work
Protect dignity and trust in interactions.
Participant takeaway
Participants leave with practical communication techniques, reflection prompts and ways to apply sensitivity in daily interactions.
Flexible agenda. Practical learning.
Each lunch talk combines key insights, real examples and interactive discussion. The format can be scaled to suit your available time, from a short 30-minute session to a more in-depth 2-hour workshop.
Opening
Set the context and outline key takeaways.
Core concepts
The 10-step workplace sensitivity guide.
Practical strategies
Tools and tips participants can use right away.
Interaction
Short activities, reflection and Q&A.
Key takeaways
Action points and a simple plan to apply.
Duration: 30 to 120 minutes
The session length is flexible and tailored to your organisation’s objectives, audience and time available.
- 30 minQuick and impactful insights
- 45 minFocused learning and key strategies
- 60 minStandard session with interaction
- 90 minDeeper discussion and practice
- 120 minExtended session or short workshop format
Flexible learning for real workplace impact
A practical and engaging lunch talk, tailored to your team and your time.
Who should attend?
Ideal for professionals across all roles
Suitable for employees, people leaders, customer-facing teams and colleagues working across diverse groups.
All employees
Communicate thoughtfully and respect different perspectives at work.
People leaders
Build trust through empathetic and inclusive leadership.
Client-facing teams
Recognise customer emotions and respond with greater understanding.
Cross-functional teams
Improve communication across different personalities and perspectives.
Organisations of all sizes
Create a workplace where differences are respected and valued.
Workplace application
Turn networking into real workplace impact
Apply what you learn immediately in your day-to-day work.
Team Discussions
Invite different views without judgement.
Difficult Conversations
Consider feelings before responding.
Customer Interactions
Recognise emotions and adjust your approach.
Workplace Feedback
Deliver comments with care and respect.
Cross-Cultural Work
Check assumptions and respect differences.
Daily Communication
Notice tone and non-verbal signals.
Delivery options
Choose the delivery format that works for you
We offer flexible delivery options to suit your team, wherever you are in Thailand.
Onsite
At your office in Thailand, in a meeting room, auditorium or cafeteria. Ideal for face-to-face practice.
Virtual
Live and interactive online, a good fit for distributed or remote teams.
Arranged venue
At a venue of your choice in Thailand, subject to confirmation.
Customisable for you
Tailored to your goals
We can adapt this lunch talk to match your industry, team and learning objectives.
Industry relevance
Examples reflect your industry's relationships and workplace sensitivities.
Focus areas
Emphasise the topics that matter most to your team and organisation.
Activities and case studies
Short exercises and scenarios that reflect your real workplace challenges.
Session length
Choose from 30 to 120 minutes to fit your team’s schedule.
Specific outcomes
Focus the talk on empathy, inclusion, cultural awareness or communication.
Need a programme built around your team?
Explore customized corporate training in Thailand, designed around your people, goals and workplace.
Training across Thailand
On-site, online or at an arranged venue – nationwide
We deliver training across Bangkok and all major regions in Thailand. Whether you need on-site training at your premises, a virtual program, or an arranged venue, we make it simple to roll out learning for your teams nationwide.
On-site
at your premisesWe come to you, anywhere in Thailand.
Online
virtual trainingInteractive and engaging live sessions.
Arranged venue
nationwideWe can arrange a suitable venue for you.
Multi-site
rolloutConsistent training across multiple locations.
- Northern Region Chiang Mai, Chiang Rai, Lampang and more
- Northeastern Region Khon Kaen, Udon Thani, Nakhon Ratchasima and more
- Central Region Bangkok, Ayutthaya, Pathum Thani and more
- Eastern Region Chon Buri, Rayong, Pattaya and more
- Southern Region Phuket, Surat Thani, Hat Yai and more
Frequently asked questions
Your questions, answered
Find quick answers to common questions about this lunch talk.
01How long is a lunch talk?
Our lunch talks run from 30 to 120 minutes, with flexible timing to suit your schedule and objectives.
02Can it be delivered virtually?
Yes. We deliver this lunch talk onsite at your office, live online, or at an arranged venue in Thailand.
03Is it suitable for all employee levels?
Yes. The talk suits employees at all levels who want to improve empathy, awareness and respectful workplace interactions.
04What is the ideal group size?
Each session is designed for groups of 1 to 25 participants.
05Can you customise the content for our industry?
Yes. Examples can reflect your industry's communication styles, workplace culture and interpersonal challenges.
06How interactive are the sessions?
Each session combines short inputs with activities, reflection and Q&A, so participants can practise what they learn.
07What will participants learn?
Yes. Participants explore empathy, personal bias, cultural awareness, emotional cues and sensitive communication.
08Will participants receive any materials?
Yes. Participants can receive a concise takeaway sheet with reflection prompts and practical communication tips.
09Can the session be held at our office?
Yes. Lunch talks work well in a meeting room, an auditorium or even an employee cafeteria.
10Who provides lunch?
Lunch is usually arranged by your organisation as an incentive for attendees. If that isn’t practical, participants can bring their own lunch.
11Can we request a preferred date?
Yes. Share your preferred date and time when you enquire and our team will confirm the details with you.
12Can this be part of a larger learning programme?
Yes. It works well as a standalone session or as part of a broader programme alongside related topics such as communication skills or emotional intelligence.
13Can we run multiple topics as a series?
Yes. With over 100 lunch talk topics in Thailand, you can build a series that suits your team’s goals.
14How do we choose the right topic?
Browse our lunch talk topics, or tell us about your team and goals and we’ll recommend the most relevant sessions.
15Is it just being polite?
No. It also involves recognising impact, respecting differences and responding thoughtfully.
16Can it help with conflict?
Yes. Participants practise understanding perspectives and addressing concerns without blame.
17Does it cover cultural cues?
Yes. It explores cultural awareness, communication differences and respectful interactions.
18Can different departments attend the same session?
Yes. Different departments can explore perspectives and practise more considerate ways of working together.
19Do you provide a proposal?
Yes. Once we understand your needs, we’ll send you a proposal for your session.
20How do we get started?
Click Request This Lunch Talk or send us an enquiry with your preferred date, group size and goals. We aim to reply in less than one working day.
Let’s get started
Make respect part of everyday work
A short session. A lasting impact. Empower your people with practical skills they can use immediately.
For organisations of every kind
- Multinational companies
- Local enterprises
- Government agencies
- Education institutions
- Non-profit organisations
Get in touch
Let’s talk about bringing this lunch talk to your team
Have questions or ready to book? Get in touch with our team and we’ll be happy to help you find the right learning solution.
- Fast response
We aim to reply in less than one working day.
- No obligation
Your enquiry is completely obligation-free.
- Tailored solutions
We match you with the right learning solution for your team.
Send us an enquiry
Tell us about your learning goals and we’ll get back to you soon.
We are here to help
Get in touch with our Thailand team. We’ll be happy to answer your questions and help you find the right lunch talk for your organisation.
- Email us[email protected]We aim to reply in less than one working day.
- Visit our websitethailand.knowlesti.comExplore our lunch talk topics, training solutions and more.
Whether you have a specific topic in mind or need recommendations, we’re here to help.