Small sessions. Bigger impact.
Giving and Receiving Feedback Lunch Talk in Thailand
This lunch talk helps colleagues give clear, respectful feedback and receive it as useful information rather than personal criticism.
Sessions are available in lengths of 30, 45, 60, 90 or 120; for 1–25 participants, onsite, virtually or at an arranged venue.
Delivered privately for organisations in Thailand, this lunch talk runs from 30 to 120 minutes and can be adapted to your industry, team and workplace context.
- Duration30 to 120 minsFlexible timing
- DeliveryOnsite or virtual
- AudienceAll employee levels
- CustomisableTailored to your goals
- Group size1 to 25Participants per session
What is this lunch talk about?
Feedback shapes how people learn, improve and work together. When it is vague, delayed or poorly delivered, it can create confusion instead of progress.
The talk introduces the SBI model, active listening and practical ways to phrase observations, impact and next steps without blame.
Participants examine how to receive comments without defensiveness, navigate hierarchy and build regular feedback into everyday conversations.
Why this matters at work
- Unclear feedback creates costly rework
- Avoided conversations let performance gaps persist
- Vague comments leave staff unsure what to change
- Defensive reactions weaken trust and openness
- Inconsistent feedback slows learning and improvement
Common business problems
- Feedback is saved for formal reviews
- Comments are vague or overly personal
- Staff become defensive when challenged
- Good work goes unrecognised
- The same problems keep recurring
Learning outcomes
- Give specific, actionable feedback
- Listen and clarify without defensiveness
- Use SBI to structure comments
- Turn feedback into agreed actions
- Build regular feedback habits
Make feedback part of everyday work
Give your people practical ways to speak clearly, listen openly and turn feedback into progress.
10 Steps framework
The 10 steps move from understanding feedback's purpose to choosing a model, practising delivery, receiving comments and agreeing follow-up actions.
- 01
Recognise feedback's purpose
Link feedback to learning and performance.
- 02
Identify useful feedback
Make comments specific, timely and actionable.
- 03
Listen without defensiveness
Pause, clarify and reflect before responding.
- 04
Choose a feedback model
Use SBI to explain situation, behaviour and impact.
- 05
Prepare clear feedback
Focus on observable actions and practical next steps.
- 06
Receive feedback openly
Ask questions and turn input into improvement.
- 07
Address difficult dynamics
Navigate hierarchy, culture and sensitive issues.
- 08
Connect feedback to results
Link agreed behaviours to team performance.
- 09
Normalise regular feedback
Build feedback into everyday work.
- 10
Plan workplace application
Set one feedback habit and a follow-up action.
Participant takeaway
Participants leave with a simple structure for clear feedback, listening prompts and one action to use in their next conversation.
Flexible agenda. Practical learning.
Each lunch talk combines key insights, real examples and interactive discussion. The format can be scaled to suit your available time, from a short 30-minute session to a more in-depth 2-hour workshop.
Opening
Set the context and outline key takeaways.
Core concepts
The 10 Steps framework for practical feedback.
Practical strategies
Tools and tips participants can use right away.
Interaction
Short activities, reflection and Q&A.
Key takeaways
Action points and a simple plan to apply.
Duration: 30 to 120 minutes
The session length is flexible and tailored to your organisation’s objectives, audience and time available.
- 30 minQuick and impactful insights
- 45 minFocused learning and key strategies
- 60 minStandard session with interaction
- 90 minDeeper discussion and practice
- 120 minExtended session or short workshop format
Flexible learning for real workplace impact
A practical and engaging lunch talk, tailored to your team and your time.
Who should attend?
Ideal for professionals across all roles
Suitable for employees, people leaders and client-facing or cross-functional teams who want clearer, more constructive feedback conversations.
All employees
Apply clear, respectful feedback in everyday work conversations.
People leaders
Coach performance with specific, timely feedback.
Client-facing teams
Respond to client comments and improve service interactions.
Cross-functional teams
Share observations clearly across functions and project handovers.
Organisations of all sizes
Build consistent feedback habits across teams and locations.
Workplace application
Turn networking into real workplace impact
Apply what you learn immediately in your day-to-day work.
One-to-ones
Agree specific actions and support.
Project reviews
Discuss progress and correct course.
Client debriefs
Turn customer comments into service changes.
Team meetings
Recognise contributions and clarify standards.
Performance talks
Address gaps with observable examples.
Daily collaboration
Offer timely input before issues grow.
Delivery options
Choose the delivery format that works for you
We offer flexible delivery options to suit your team, wherever you are in Thailand.
Onsite
At your office in Thailand, in a meeting room, auditorium or cafeteria. Ideal for face-to-face practice.
Virtual
Live and interactive online, a good fit for distributed or remote teams.
Arranged venue
At a venue of your choice in Thailand, subject to confirmation.
Customisable for you
Tailored to your goals
We can adapt this lunch talk to match your industry, team and learning objectives.
Industry relevance
Examples reflect your industry, roles and real feedback situations.
Focus areas
Emphasise the topics that matter most to your team and organisation.
Activities and case studies
Short exercises and scenarios that reflect your real workplace challenges.
Session length
Choose from 30 to 120 minutes to fit your team’s schedule.
Specific outcomes
Focus the talk on candour, coaching, performance or team trust.
Need a programme built around your team?
Explore customized corporate training in Thailand, designed around your people, goals and workplace.
Training across Thailand
On-site, online or at an arranged venue – nationwide
We deliver training across Bangkok and all major regions in Thailand. Whether you need on-site training at your premises, a virtual program, or an arranged venue, we make it simple to roll out learning for your teams nationwide.
On-site
at your premisesWe come to you, anywhere in Thailand.
Online
virtual trainingInteractive and engaging live sessions.
Arranged venue
nationwideWe can arrange a suitable venue for you.
Multi-site
rolloutConsistent training across multiple locations.
- Northern Region Chiang Mai, Chiang Rai, Lampang and more
- Northeastern Region Khon Kaen, Udon Thani, Nakhon Ratchasima and more
- Central Region Bangkok, Ayutthaya, Pathum Thani and more
- Eastern Region Chon Buri, Rayong, Pattaya and more
- Southern Region Phuket, Surat Thani, Hat Yai and more
Frequently asked questions
Your questions, answered
Find quick answers to common questions about this lunch talk.
01How long is a lunch talk?
Our lunch talks run from 30 to 120 minutes, with flexible timing to suit your schedule and objectives.
02Can it be delivered virtually?
Yes. We deliver this lunch talk onsite at your office, live online, or at an arranged venue in Thailand.
03Is it suitable for all employee levels?
Yes. The talk suits employees at all levels, with examples adapted to their responsibilities.
04What is the ideal group size?
Each session is designed for groups of 1 to 25 participants.
05Can you customise the content for our industry?
Yes. We can use scenarios from your industry and workplace context.
06How interactive are the sessions?
Each session combines short inputs with activities, reflection and Q&A, so participants can practise what they learn.
07What will participants learn?
Yes. Participants learn to give specific feedback, listen openly, handle difficult responses and agree next steps.
08Will participants receive any materials?
Yes. Participants can receive a concise takeaway sheet with feedback models and practical prompts.
09Can the session be held at our office?
Yes. Lunch talks work well in a meeting room, an auditorium or even an employee cafeteria.
10Who provides lunch?
Lunch is usually arranged by your organisation as an incentive for attendees. If that isn’t practical, participants can bring their own lunch.
11Can we request a preferred date?
Yes. Share your preferred date and time when you enquire and our team will confirm the details with you.
12Can this be part of a larger learning programme?
Yes. It works well as a standalone session or as part of a broader programme alongside related topics such as communication skills or emotional intelligence.
13Can we run multiple topics as a series?
Yes. With over 100 lunch talk topics in Thailand, you can build a series that suits your team’s goals.
14How do we choose the right topic?
Browse our lunch talk topics, or tell us about your team and goals and we’ll recommend the most relevant sessions.
15Is this a formal appraisal?
No. It is a practical talk on everyday feedback, not a formal performance review.
16Can we practise feedback?
Yes. Short scenarios let participants practise giving comments and responding constructively.
17Tough feedback included?
Yes. It covers sensitive conversations, defensiveness and ways to agree practical next steps.
18Can different departments attend the same session?
Yes. Mixed departments can practise shared feedback habits and discuss cross-team scenarios.
19Do you provide a proposal?
Yes. Once we understand your needs, we’ll send you a proposal for your session.
20How do we get started?
Click Request This Lunch Talk or send us an enquiry with your preferred date, group size and goals. We aim to reply in less than one working day.
Let’s get started
Build a more open feedback culture
A short session. A lasting impact. Empower your people with practical skills they can use immediately.
For organisations of every kind
- Multinational companies
- Local enterprises
- Government agencies
- Education institutions
- Non-profit organisations
Get in touch
Let’s talk about bringing this lunch talk to your team
Have questions or ready to book? Get in touch with our team and we’ll be happy to help you find the right learning solution.
- Fast response
We aim to reply in less than one working day.
- No obligation
Your enquiry is completely obligation-free.
- Tailored solutions
We match you with the right learning solution for your team.
Send us an enquiry
Tell us about your learning goals and we’ll get back to you soon.
We are here to help
Get in touch with our Thailand team. We’ll be happy to answer your questions and help you find the right lunch talk for your organisation.
- Email us[email protected]We aim to reply in less than one working day.
- Visit our websitethailand.knowlesti.comExplore our lunch talk topics, training solutions and more.
Whether you have a specific topic in mind or need recommendations, we’re here to help.