KnowlesTraining InstituteThailand
Communicating Change Training Course in Thailand
Help Thai teams explain workplace change with clarity and trust. Practise leadership messaging, stakeholder engagement and feedback to support smoother transitions.
- Best forAll levels and teams
- DurationHalf day to 2 days
- LevelFoundation to intermediate
- DeliveryOn-site, virtual or venue
- CustomisableYes, to your goals
- FormatPrivate corporate
- Change MessagingFor confident workplace transitions
- Practical ApplicationTools you can use immediately
- Private Corporate DeliveryExclusively for your organisation
- Thailand CoverageBangkok and nationwide delivery
- Action-Oriented LearningLeave with a personal action plan
Need a fast shortlist?
See how the two days run and what each format costs.
Course snapshot
Course at a glance
The key facts HR, L&D teams and business leaders need before shortlisting this course.
- 12practical modules
- 2 days9 a.m. to 5 p.m.
- USD 289.97fees from, per participant
- 1,500+courses and lunch talks since 2010
Course name
Communicating Change
Primary capability
Clear communication during change
Best for
Executives, team leaders, entrepreneurs, educators and recent graduates
Level
Foundation to intermediate
Delivery modes
On-site, virtual or at an arranged venue in Thailand
Typical duration
2 full days, 9 a.m. to 5 p.m. Also 60 minutes, half day or 1 day
Group type
Private corporate groups, only for your organisation
Customisation
Tailored to your industry, team and objectives
Certificate
Certificate of completion, where applicable
Course outline
A detailed course outline is available on request
Request itSample agenda
See how the two days run, session by session
View the agendaAbout this course
What is Communicating Change training?
Workplace change can create uncertainty when people do not understand why it is happening, how it affects them or what comes next. This course helps Thai organisations communicate the purpose, impact and actions behind change.
Participants practise leadership messages, stakeholder discussions, transparent updates and ways to respond to resistance. They also learn to align teams, manage conflict and reinforce new ways of working through feedback.
People with the right skills create brighter organisations and a stronger Thailand.
Key capabilities you’ll develop
- Change MessagingExplain purpose, impact and next steps
- Stakeholder ScanIdentify groups affected by change
- Open DialogueAnswer questions with clear updates
- Team AlignmentLink team tasks to change goals
- Resistance SkillsExplore concerns and reduce barriers
- Conflict SkillsGuide fair talks through tension
- Adaptive MessagingAdjust messages as plans shift
- Change AdoptionUse feedback to embed new practices
Should your team attend?
Is this the right course for your team?
Your teams need clear messages as roles, processes or priorities shift. This course builds skills to involve employees and address concerns constructively.
A strong fit if…
Your teams need clearer messages about workplace changes.
Your managers struggle to address employee concerns.
You want teams aligned on change goals and milestones.
Your organisation faces resistance to new processes.
You need to sustain trust and engagement during transitions.
Consider another course if…
You need deep leadership development.
Leadership training coursesYou only need stronger presentation delivery.
Delivering Great Presentations courseYou need in-depth project management skills.
Project Management Skills courseYou need customer-facing service skills.
Customer service training coursesYou need specialist technical or software training.
Browse all corporate courses
A strong fit for organisations managing changes that affect daily work.
Business challenges addressed
What problems does it solve?
Unclear updates and unresolved concerns stall workplace change. This course addresses communication gaps.
Unclear change messages
Staff misunderstand the reasons, impact or actions required.
Improves change communicationLow employee trust
Rumours fill information gaps and weaken support for the transition.
Builds transparent dialogueStakeholder exclusion
Affected teams raise concerns late, delaying decisions and adoption.
Strengthens stakeholder engagementResistance to new ways
Unaddressed concerns slow implementation and sustain old habits.
Develops constructive resistance handlingMisaligned team priorities
Departments pursue conflicting tasks and miss change milestones.
Aligns teams around shared goalsChange fatigue
Repeated initiatives reduce morale and employee participation.
Strengthens engagement and reinforcement
Learning outcomes
What participants will be better able to do
Participants build practical skills to explain change, engage stakeholders, address resistance and reinforce new working practices.
Explain change purpose
Present clear reasons, impacts and expected outcomes.
Engage stakeholders
Identify affected groups and involve them in discussions.
Communicate transparently
Share timely updates and address staff questions.
Build team alignment
Connect team tasks and milestones to change goals.
Address resistance
Explore concerns and respond constructively.
Manage change conflict
Facilitate fair discussions when priorities clash.
Sustain engagement
Recognise contributions and encourage participation.
Adapt communication
Adjust messages as needs and circumstances change.
Reinforce new practices
Use feedback and learning reviews to support adoption.
Inside the curriculum
What the course covers
The modules cover change messaging, transparent dialogue, stakeholder engagement, team alignment, resistance, conflict and reinforcement.
- Module 1
Change Context
Map the reasons, scope and expected impact of the change.
- Module 2
Change Mindset
Address uncertainty and frame change as a shared opportunity.
- Module 3
Leadership Messaging
Explain the case for change, direction and expected actions.
- Module 4
Transparent Dialogue
Use briefings, Q&A and feedback channels to build trust.
- Module 5
Stakeholder Engagement
Identify affected groups and involve them in planning.
- Module 6
Team Alignment
Link team priorities, roles and milestones to change goals.
- Module 7
Employee Engagement
Use recognition and two-way updates to sustain involvement.
- Module 8
Resistance Concerns
Surface objections and respond with evidence and empathy.
- Module 9
Conflict During Change
Facilitate discussions to resolve tensions fairly.
- Module 10
Adaptability in Action
Use scenario planning and flexible responses as plans shift.
- Module 11
Practical Change Tools
Apply message maps, stakeholder grids and action plans.
- Module 12
Learning Reinforcement
Review feedback and embed new ways of working.
How the learning happens
How participants learn
The course combines several learning methods for an engaging, practical and memorable experience. Participants learn by doing, sharing and applying skills to real workplace situations.
Real learning happens when people connect, practise and apply.
Learn · Share · Practise · Grow
Facilitator input
Short, focused inputs introduce the key concepts.
Guided discussion
Share ideas, exchange perspectives and learn from others.
Case studies
Analyse real-life workplace cases and examples.
Group exercises
Practise skills through role-plays and team activities.
Reflection
Journaling and feedback to lock in key takeaways.
Action planning
Create a personal plan to put learning into practice.
Where these skills show up
Where participants can apply these skills
These skills apply to restructuring, new systems, policy updates, process redesign and other transitions that affect teams and daily work.
- Work smarter
- Collaborate better
- Solve real problems
- Create lasting impact
In team briefings
Explain what is changing and what staff need to do.
During town halls
Answer questions and clarify organisational decisions.
Across departments
Coordinate priorities, timing and shared milestones.
With affected employees
Discuss concerns and identify practical support.
During project updates
Report progress, risks and changes to delivery plans.
In leadership meetings
Align managers on messages and employee expectations.
During team handovers
Clarify new roles, processes and responsibilities.
During change reviews
Use feedback to refine messages and reinforce adoption.
Who should join
Who should attend
The course suits managers, team leaders, HR staff and project teams who must explain organisational changes and support employees through transition.
Executives and managers
Assess markets, risks and strategic options.
Team leaders
Guide teams through concerns and priorities.
Employees and project teams
Adapt work to new priorities and processes.
Entrepreneurs
Assess demand, partners and market entry.
Educators and trainers
Use change cases in relevant learning.
Recent graduates
Prepare for workplace change and new roles.
Group size
Agreed with you in your proposal
We keep numbers small enough for everyone to take part in discussion and hands-on practice. Discounts are available for more than 2 participants.
Entry point
Prerequisites and experience level
No formal prerequisites are needed; experience communicating workplace updates is helpful.
Open to beginners
No prior change management course is required.
Suitable experience
Designed for staff involved in communicating workplace changes.
People managers
Useful for managers guiding teams through new processes.
Change contributors
Suits project teams and staff supporting implementation.
Sample agenda
Inside the two days
The agenda moves from core change messages to stakeholder engagement and practical transition scenarios.
- 2 daysOn-site, virtual or at a venue
- 9 a.m. – 5 p.m.Each day
- InteractiveDiscussions, exercises and group activities
- PracticalReal workplace scenarios and cases
- Action-focusedLeave with a personal action plan
Change purpose and communication
| Time | Session |
|---|---|
| 09:00 – 09:30 | Welcome and course overviewIntroductions, objectives and expectations |
| 09:30 – 10:45 | The changing workplaceChange drivers, impact and scope |
| 11:00 – 12:30 | Change contextChange context and team concerns |
| 12:30 – 13:30 | Lunch break |
| 13:30 – 15:00 | Change mindset and adaptability in actionUncertainty and growth mindset |
| 15:15 – 16:45 | Practical change toolsLeadership messages and guidance |
| 16:45 – 17:00 | Reflection and Day One wrap-upKey takeaways and Q&A |
Engagement and change adoption
| Time | Session |
|---|---|
| 09:00 – 10:30 | Stakeholder engagementTransparent updates and Q&A |
| 10:45 – 12:00 | Transparent dialogueStakeholder groups and input |
| 12:00 – 13:00 | Lunch break |
| 13:00 – 14:30 | Leadership messagingShared priorities and milestones |
| 14:45 – 16:15 | Team alignment and resistance concernsRecognition and feedback loops |
| 16:15 – 16:45 | Action planning and commitmentsPersonal action plans and next steps |
| 16:45 – 17:00 | Course wrap-upKey takeaways and Q&A |
This agenda is illustrative and can be adjusted to suit your team’s objectives, industry and preferred duration.
Delivery options
Format, customisation and facilitator matching
Choose how the course is delivered and tailor it to your needs. We match an experienced facilitator to your team, industry and learning objectives. Want a programme designed entirely around your team? Explore our customized training.
Delivery formats
- On-siteAt your premises
- VirtualLive and interactive online
- Arranged venueWe arrange a suitable venue
Customisation options
- Examples and cases from your industry
- Focus on your team’s priority skills and gaps
- Your tools, systems and terminology
- Activities built around real challenges
- Adjustable duration and modules
We start by understanding your goals, context and challenges.
Customisation never dilutes the core skills. We adapt the examples, tools and emphasis, not the quality or depth of learning.
Our 5-step facilitator matching
1
Understand your audienceWe learn about your team, goals and challenges.2
Match the facilitatorA subject expert whose style suits your team.3
Align to your industryExamples and cases that fit your sector.4
Confirm the outcomesWe agree the focus and what success looks like.5
Finalise logisticsDates, format and venue, arranged with you.
Need a programme built around your team?
Explore customized corporate training in Thailand, designed around your people, goals and workplace.
Learning resources
What participants receive
Practical resources that support learning during and after the course, and help your people put new skills to work.
Course workbook
Content, summaries and activities for every module.
Templates and worksheets
Ready-to-use tools to apply learning at work.
Action plan template
Turn learning into clear next steps.
Job aids and quick guides
Key models, checklists and frameworks for daily use.
Digital resources
Additional reading and materials, where applicable.
Certificate of completion
From Knowles Training Institute, where applicable.
Pricing and investment
Fees and training options
Choose the option that best fits your team. Every option includes expert facilitation, quality materials and a learning experience tailored to you.
- Lunch talk60-minute session
USD 679.97
per session
A focused, high-impact session for lunch-and-learn events.
- Half dayHalf-day course
USD 289.97
per participant
Interactive, practical training for busy teams.
- 1 day9 a.m. to 5 p.m.
USD 439.97
per participant
A comprehensive learning experience with practical application.
- Full course2 days9 a.m. to 5 p.m. each day
USD 589.97
per participant
In-depth training for deeper skill development and lasting impact.
Discounts are available for more than 2 participants.
Agreed with you in your proposal.
All prices are in US dollars (USD).
Participant feedback
What participants say
Real feedback from participants’ post-course forms, shown word for word.
“The course allowed me to identify the area where errors could occur and the various steps to identify and reduce the errors. Case studies were also provided to give a real-life experience instead of theoretical lessons.”
“Yes, the strategic frameworks shared are highly practical and worth learning for career growth.”
“Yes, it serves as an excellent starting point for teams managing cross-cultural integration.”
“Yes, I would recommend it. Gaining a clear framework on communication styles is highly useful for de-escalating tough client situations”
Why Knowles
Why organisations choose us
Practical, tailored training that helps organisations build stronger people, teams and workplaces.
Practical workplace application
Tools and techniques people can use on the job straight away.
Training since 2010
More than 1,500 courses and lunch talks, delivered to over 500 organisations.
Private corporate format
Tailored to your team, industry and business goals.
Adaptable to different teams
Pitched for every level, from new hires to senior leaders.
Clear action plans
Every participant turns learning into practical next steps at work.
Nationwide Thailand delivery
At your office or a suitable venue, in Bangkok and across Thailand.
Common questions
Frequently asked questions
Quick answers to common questions about our Communicating Change course.
01Can the course be customised for our organisation?
Yes. We can use examples and cases from your industry, focus on your team’s priority skills and gaps, include your tools, systems and terminology, build activities around your real challenges, and adjust the duration and modules.
02Is this a public course or private training?
It is private corporate training, delivered only for your organisation, so the content and examples can focus on your team.
03Do participants receive a certificate?
Yes. A certificate of completion from Knowles Training Institute is issued where applicable.
04How many people can join a session?
Group size is agreed with you as part of the proposal. We keep numbers small enough for everyone to take part in discussion and hands-on practice.
05Can the course be delivered virtually?
Yes. You can choose live, interactive virtual training, on-site training at your premises, or training at an arranged venue.
06Do you deliver training outside Bangkok?
Yes. The course is also available in cities across Thailand, including Chiang Mai, Nonthaburi, Hat Yai, Nakhon Ratchasima, Khon Kaen, Pattaya, Phuket City, Udon Thani and Surat Thani.
07What are the available duration options?
The full course runs over 2 days, from 9 a.m. to 5 p.m. It is also available as a 1-day course, a half-day course or a 60-minute lunch talk.
08Are there any prerequisites for this course?
No. There are no technical prerequisites and no specialised tools are needed. Participants should be willing to discuss workplace situations and join practical activities.
09Is the course suitable for all industries?
Yes. The skills apply across functions and industries, and we tailor the examples and cases to your sector.
10Can you provide a short lunch talk version?
Yes. A 60-minute Communicating Change lunch talk is available for USD 679.97 per session.
11How much does the course cost?
Half day USD 289.97, 1 day USD 439.97 and 2 days USD 589.97 per participant. The 60-minute lunch talk is USD 679.97 per session. All prices are in US dollars.
12Are there group discounts available?
Yes. Discounts are available for more than 2 participants. Request a quote for your team.
13How far in advance should we book?
Contact us as early as you can with your preferred dates, and we will confirm availability and the next steps.
14Can you include our company’s tools and terminology?
Yes. We can build in your tools, systems and terminology, along with examples from your workplace, so the content reflects how your organisation works.
15Will participants receive course materials?
Yes. Participants receive a course workbook, practical templates and worksheets, an action plan template, job aids and quick reference guides, plus digital resources where applicable.
16Can you help us with post-training support?
Participants keep their workbook, templates and action plan to use after the course. Tell us what further support you would like, such as a follow-up session, and we can discuss including it in your proposal.
17Do you provide a sample agenda?
Yes. See the illustrative two-day agenda on this page. It can be adjusted to your objectives, industry and preferred duration.
18Can we request a specific training date?
Yes. Share your preferred dates in your enquiry and we will confirm availability with you.
19What happens after we send an enquiry?
We aim to get back to you in less than one working day. We then clarify your needs, recommend the right format and send a proposal for you to review.
20Who can we contact for more information?
Use the enquiry form on this page or email [email protected], and our training consultants will get back to you.
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Training across Thailand
On-site, online or at an arranged venue – nationwide
We deliver training across Bangkok and all major regions in Thailand. Whether you need on-site training at your premises, a virtual program, or an arranged venue, we make it simple to roll out learning for your teams nationwide.
On-site
at your premisesWe come to you, anywhere in Thailand.
Online
virtual trainingInteractive and engaging live sessions.
Arranged venue
nationwideWe can arrange a suitable venue for you.
Multi-site
rolloutConsistent training across multiple locations.
- Northern Region Chiang Mai, Chiang Rai, Lampang and more
- Northeastern Region Khon Kaen, Udon Thani, Nakhon Ratchasima and more
- Central Region Bangkok, Ayutthaya, Pathum Thani and more
- Eastern Region Chon Buri, Rayong, Pattaya and more
- Southern Region Phuket, Surat Thani, Hat Yai and more
How it works
From enquiry to delivery
A simple, supportive process, from your first enquiry to a successful training day.
1. Enquiry
Tell us about your team and training needs.
2. Consultation
We discuss your objectives, audience and preferred approach.
3. Proposal
Receive a tailored proposal with format, duration and fees.
4. Scheduling
Confirm the dates, format and logistics that work for you.
5. Delivery
Your team takes part in an engaging, practical course.
We aim to reply in less than one working day. Start your enquiry
Ready when you are
Build a future-ready workforce for a stronger Thailand
Equip your people with the skills, mindset and practical tools to thrive in a changing world. Partner with Knowles Training Institute to build a more capable, innovative and resilient organisation.
- Tailored for your organisationReal workplace impact
- Flexible delivery across ThailandOn-site, virtual or at a venue
- A more capable workforcePractical, future-ready skills
Talk to us
Get in touch about this course
Have a question or want a tailored proposal for your organisation? Fill in the form and our team will get back to you shortly.
Other ways to reach us
We aim to reply in less than one working day.
Share your ideas in any format. We’ll help shape the rest.
Discuss your needs and explore options with no obligation.
Our training consultants will discuss your needs and recommend the right format for your team.
What happens next
- 1
We reply quicklyIn less than one working day.
- 2
We discuss your goalsYour team, objectives and preferred format.
- 3
You receive a proposalA tailored plan with format, duration and fees.
A more capable tomorrow,
a stronger Thailand
Partner with Knowles Training Institute to build people, strengthen organisations and create a brighter Thailand.